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Medicaid in North Carolina

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Keep your health and safety in mind at all times.

Learn how to keep your health in mind before an emergency or bad weather. Affected by recent tornadoes or weather? Find local resources and get updates from the Red Cross or the North Carolina Department of Public Safety (NCDPS).

Medicaid Expansion is Here

For more information on Medicaid expansion and how you can apply, visit here.

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Update your contact information

If you receive health benefits from the state, they may want to contact you from time to time with important information. If you have moved or your address has changed, call your local Department of Social Services (DSS) office to give them your new address. You may receive a renewal package from the state.

Be aware of scams and fraud during Medicaid renewals. There is no cost to complete a Medicaid renewal and if we reach out to you about renewing your coverage, we will never ask for money.

Behavioral Health Crisis Line

844-594-5076 (TTY 711) 24 hours a day, seven days a week

Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911.

Serving Medicaid members in North Carolina

With Healthy Blue, you get the benefits you need to live your best:

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Doctor visits

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Prescriptions

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Vision care

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Plus, no-cost extras just for being our member, such as:

  • Rides to the doctor and pharmacy
  • WW® (formerly Weight Watchers®) vouchers
  • Help to quit smoking

See all benefits

News and updates

See a doctor 24/7 with LiveHealth Online

LiveHealth Online lets you visit a doctor through video chat on your computer, tablet, or smartphone. When you need to see a doctor late at night or can’t make it to your doctor’s office, LiveHealth Online can help. It’s an easy way to access care for you or your family without leaving home.

Learn more

Introducing Sydney Health

Download the Sydney Health mobile app from your app store and log in using the same Healthy Blue username and password. 

Download Sydney Health

About Healthy Blue

Since 1933, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has helped millions of North Carolinians get and stay healthy. Healthy Blue is our health plan for Medicaid members. We work with thousands of doctors, specialists, and hospitals throughout North Carolina, and we partner with many local organizations to help you get the care and services you need to live your best.