Medicaid and NC Health Choice in North Carolina

If you receive health benefits from the state, they may want to contact you from time to time with important information. If you have moved or your address has changed, call your local Department of Social Services (DSS) office to give them your new address. You may receive a renewal package from the state.

NC Health Choice Move to Medicaid

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to ncdhhs.gov or call Member & Recipient Services at 844-594-5070.

Don't wait to vaccinate

Nearly all new COVID-19 cases are people who are not fully vaccinated. Get a tested, safe, and effective vaccine to protect yourself and others against hospitalization and death. Find a vaccine location near you.

Have questions about COVID-19 vaccines? Visit our COVID-19 Resource Center for more information.

Get vaccinated and rewarded all at once. Healthy Blue members can
receive a $100 Healthy Reward for being fully vaccinated by May 31.

It’s as easy as:

1) Receive all vaccine doses (two Pfizer or Moderna vaccines, or
one Johnson & Johnson vaccine).

2) Upload proof of your vaccine card on your member portal
account.

3) Get rewarded.

Behavioral Health Crisis Line

844-594-5076 (TTY 711) 24 hours a day, seven days a week

Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911.