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Medicaid and NC Health Choice in North Carolina

woman with child

If you receive health benefits from the state, they may want to contact you from time to time with important information. If you have moved or your address has changed, call your local Department of Social Services (DSS) office to give them your new address. You may receive a renewal package from the state.

Don't wait to vaccinate

Nearly all new COVID-19 cases are people who are not fully vaccinated. Get a tested, safe, and effective vaccine to protect yourself and others against hospitalization and death. Find a vaccine location near you.

Have questions about COVID-19 vaccines? Visit our COVID-19 Resource Center for more information.

 

Get vaccinated and rewarded all at once. Healthy Blue members can
receive a $100 Healthy Reward for being fully vaccinated by May 31.

It’s as easy as:

1) Receive all vaccine doses (two Pfizer or Moderna vaccines, or
one Johnson & Johnson vaccine).

2) Upload proof of your vaccine card on your member portal
account.

3) Get rewarded.

 

Behavioral Health Crisis Line

844-594-5076 (TTY 711) 24 hours a day, seven days a week

Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911.

Serving Medicaid and NC Health Choice members in North Carolina

With Healthy Blue, you get the benefits you need to live your best:

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Doctor visits

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Prescriptions

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Vision care

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Plus, no-cost extras just for being our member, such as:

  • Rides to the doctor and pharmacy
  • WW® (formerly Weight Watchers®) vouchers
  • Help to quit smoking

See all benefits

News and updates

Keep your health and safety in mind at all times.

Learn how to keep your health in mind before bad weather. Get prepared.

Download the Healthy Blue mobile app!

We want to make sure you always have your member ID card with you. Make check-in easier at your doctor visits or to fill prescriptions. It’s your health plan on the go.

Download the app

See a doctor 24/7 with LiveHealth Online

LiveHealth Online lets you visit a doctor through video chat on your computer, tablet, or smartphone. When you need to see a doctor late at night or can’t make it to your doctor’s office, LiveHealth Online can help. It’s an easy way to access care for you or your family without leaving home.

Learn more

About Healthy Blue

Since 1933, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has helped millions of North Carolinians get and stay healthy. Healthy Blue is our health plan for Medicaid members. We work with thousands of doctors, specialists, and hospitals throughout North Carolina, and we partner with many local organizations to help you get the care and services you need to live your best.