How to renew
Your health and peace of mind come first at Healthy Blue, so here are some tips to help you stay covered.
Renew on time
You need to renew your NC Medicaid eligibility each year. We don't want you or your family to lose your benefits, so be sure to renew on time.
Check your mail
About 180 days before you have to renew your Medicaid benefits, the state will send you a reminder letter in the mail.
Once you have your letter, renew your benefits
You can renew your NC Medicaid eligibility in three ways:
- Fill out the paperwork you received in the mail.
- Go online
- In person at your county Department of Social Services (DSS) office
Need help or have a question?
We're here to help. Just call 1-844-594-5070 (TTY 711), Monday through Saturday from 7 a.m. to 6 p.m. Eastern time.
Keep your address up to date
We don’t want you to miss important alerts about your benefits. If you moved recently, call your local Department of Social Services (DSS) office to give them your new address. Or you can visit the NC Fast online portal.