Welcome to Healthy Blue
Healthy Blue is a managed care plan for Medicaid insurance in North Carolina.
Serving Medicaid Members in North Carolina
With our plans, you and your family can access doctors, medicine, and services to get and stay healthy.
Medicaid
North Carolina Medicaid members can choose Healthy Blue as their managed care organization.
Healthy Blue Care Together
Healthy Blue Care Together is available to those enrolled in Medicaid and are currently or were formerly served by the foster care system.
Review Healthy Blue Care Together
Healthy Opportunities
Healthy Opportunities is a federally-funded pilot program created to help improve your health beyond medicine.*
News and Updates
NC Medicaid Coverage Updates for Wegovy and Zepbound
Following a comprehensive review of supporting clinical research and recommendations from the North Carolina Physician Advisory Group (NCPAG), NC Medicaid intends to further amend its clinical criteria for Wegovy and Zepbound to more closely align with the U.S. Food and Drug Administration (FDA) indications and usage for each drug.
Learn more about Wegovy and Zepbound coverage in North Carolina
Update Your Contact Information
If you receive health benefits from the state, they may want to contact you from time to time with important information. If you have moved or your address has changed, call your local Department of Social Services (DSS) office to give them your new address. You may receive a renewal package from the state.
Behavioral Health Crisis Line
Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better.
844-594-5076 (TTY 711) 24 hours a day, seven days a week
If you are in danger or need immediate medical attention, call 911.
Meet With a Doctor 24/7 With LiveHealth Online
LiveHealth Online lets you visit a doctor through video chat on your computer, tablet, or smartphone. When you need to meet with a doctor late at night or can’t make it to your doctor’s office, LiveHealth Online can help. It’s an easy way to access care for you or your family without leaving home.
Sign up for no cost at livehealthonline.com or download the app:
On-The-Go Health Plan Access
The SydneySM Health mobile app makes it easy to find a doctor, access your ID card, and chat with a live representative.
Quit Smoking
Have you ever thought about quitting smoking, chewing, or dipping? How much healthier would you be if you stopped using tobacco? How much money would you save? Making a change can be hard, but you can do it! QuitlineNC can help.
You can be tobacco-free for good. To get support in quitting smoking today, call 866-784-8454 (TTY 711).
Focused on Health for Over 75 Years
Since 1933, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has helped millions of North Carolinians get and stay healthy.
Healthy Blue is our health plan for Medicaid members. We work with thousands of doctors, specialists, and hospitals throughout North Carolina, and we partner with many local organizations to help you get the care and services you need to live your best.
*Healthy Opportunities Pilots Service Stop (Effective July 1, 2025)
Due to a lack of funding currently available in the North Carolina General Assembly’s Senate or House budget bills, the state is stopping 1) all new service authorizations and 2) existing service delivery for all Healthy Opportunities Pilots services until further notice. This means that services provided under the Healthy Opportunities Pilots program will no longer be available after this date, including for individuals currently receiving services. Specifically:
- No new Healthy Opportunities Pilots services will be authorized after July 1, 2025
- Existing Healthy Opportunities Pilots services will no longer be delivered after July 1, 2025
Other Medicaid benefits and services will not be affected by this change.
Our member services team is available to answer your questions and provide guidance on available alternatives. You can contact us by phone at 844-594-5070 (TTY 711).
While services will stop by July 1, our hope is that this will only be a pause, and Healthy Opportunities can resume once additional funds are appropriated by the General Assembly.