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Get a ride to your appointments

Man in wheelchair and woman smiling at each other

Part of staying healthy is getting the care you need, when you need it. And we make it easy. As a member of Healthy Blue, you can get rides to and from your doctor’s office, pharmacy and other providers of covered services.

How to set up your ride

Call LogistiCare at 1-855-397-3602, Monday through Friday from 7 a.m. to 6 p.m. Eastern time. Be sure to call at least 48 hours (two days) before your appointment.

When you call, have this information ready:

  • Your member ID number (found on your Healthy Blue member ID card)
  • Address where you want to be picked up
  • Date and time of your appointment
  • Name, address, and phone number of the doctor or provider you’ll be seeing
  • If you use a wheelchair or other mobility equipment
  • For children age 16 and younger, the name of the adult who will go with the child

Need a ride sooner?

Call Member Services at 1-844-594-5070 (TTY 711), Monday through Saturday, 7 a.m. to 6 p.m. for help with urgent trips.

Need help with a ride you set up?

If you have questions about a ride you set up or need to cancel it, call 1-855-397-3602.