Get a ride to your appointments
Part of staying healthy is getting the care you need, when you need it. And we make it easy. As a member of Healthy Blue, you can get rides to and from your doctor’s office, pharmacy and other providers of covered services.
How to set up your ride
Call LogistiCare at 1-855-397-3602, Monday through Friday from 7 a.m. to 6 p.m. Eastern time. Be sure to call at least 48 hours (two days) before your appointment.
When you call, have this information ready:
- Your member ID number (found on your Healthy Blue member ID card)
- Address where you want to be picked up
- Date and time of your appointment
- Name, address, and phone number of the doctor or provider you’ll be seeing
- If you use a wheelchair or other mobility equipment
- For children age 16 and younger, the name of the adult who will go with the child
Need a ride sooner?
Call Member Services at 1-844-594-5070 (TTY 711), Monday through Saturday, 7 a.m. to 6 p.m. for help with urgent trips.
Need help with a ride you set up?
If you have questions about a ride you set up or need to cancel it, call 1-855-397-3602.