Provider Overview

Access resources and information to learn more about Healthy Blue Care Together — the Children and Families Specialty Plan for North Carolina.

What is the Children and Families Specialty Plan?

 

The Children and Families Specialty Plan (CFSP) is a NC Medicaid Managed Care health plan that provides NC Medicaid-enrolled children, youth and young adults currently and formerly served by Child Welfare with integrated physical health, pharmacy, behavioral health and intellectual/developmental disabilities (I/DD) services to meet their health care needs.

 

NC Medicaid beneficiaries in foster care, receiving adoption assistance, and enrolled in the former foster care eligibility are eligible for the Children and Families Specialty Plan.

More to Explore

 

Make sure you are enrolled as a provider in the Healthy Blue network and check out our selection of resources to help you care for our members.

Our Network

 

Ensure our members have uninterrupted access to the health care they need.

 

Join our network 

Provider Resources

 

Become familiar with the System of Care approach, how to report suspected abuse, and learn strategies to help our members.

 

Access resources 

Care Management

 

Care managers work with members to coordinate and help them understand the types of services available to them and how to participate in their own care. Healthy Blue Care Together (HBCT) also provides a care manager to each member to help them be as healthy as possible, ensure their services are well coordinated to meet their needs, and connect them to services to address unmet health-related resource needs. For more information, please visit our care management page on the Healthy Blue provider website.

 

Care management 

Contact Us

 

Please contact us with any questions about Healthy Blue Care Together between 7 a.m. and 6 p.m., Monday through Saturday.

 

Note: Providers who wish to contract with us must be enrolled with NCTracks. Information about enrollment in NCTracks can also be found at the NCTracks website.

Healthy Blue Care Together Provider Services

 

 833-777-3698
 

 nc_provider@healthybluenc.com

NC Medicaid Provider Enrollment Team

 

 800-688-6696

Additional Resources

 

Check out other helpful resources to help deliver the best care for our members.

 

Find Care 

 

Healthy Blue Provider Site 

 

Maternal Child Services 

 

Policies, Guidelines, and Manuals