Join Our Network

We have a diverse network of exceptional health care professionals who ensure our members have uninterrupted access to the health care they need.

What to Expect

 

Our prior authorization, referrals, claims, and payment processes are streamlined to help you focus on what you do best — caring for your patients.

 

We support you with:

  • A coordinated approach to care with innovative patient outreach/education
  • Disease and care management resources
  • Patient-centered medical home transformation
  • Online self-service tools and live agent support
  • Local Provider Relations staff committed to your success

 

Enroll as a Healthy Blue Care Together Provider

 

Enrollment qualifications vary, but all providers must complete an application with NC Medicaid. Providers are responsible for maintaining the required licensure, endorsement, and accreditation specific to their provider type to remain qualified. They are required to notify NC Medicaid immediately if a change in status occurs.

 

For detailed information about specific requirements for each provider type, refer to the Provider Permission Matrix on the NCTracks website or contact the NC Medicaid Provider Enrollment team at 800-688-6696.

 

Note: Providers who wish to contract with us must be enrolled with NCTracks. Enrollment information can be accessed through the NCTracks website.

 

NC Medicaid Provider Enrollment Team

 

 800-688-6696

 

NC Medicaid Provider Enrollment 

Contact Us

 

If you have questions about Healthy Blue Care Together, Blue Cross NC’s Children and Families Specialty Plan, please contact us Monday through Saturday, 7 a.m. to 6 p.m.

 

Healthy Blue Care Together Provider Services

 

 833-777-3698

 

 nc_provider@healthybluenc.com

 

For additional information on contracting or Medicaid reimbursement, please visit our Healthy Blue Provider website.